This Privacy Policy describes how GraB iTT! ("we," "us," or "our") collects, uses, and shares information about you when you use our delivery services and platform.

1. Information We Collect

• Personal Identification Information: Name, email address, phone number, and account password.
• Transaction and Payment Information: Details about orders placed, items purchased, and payment methods. We do not store full credit card numbers; payment processing is handled by secure third-party processors.
• Location Data: Precise geolocation data is collected when the app is in use for dispatching riders and tracking delivery progress.

2. How We Use Your Information

• To Process and Fulfill Orders: Ensuring riders know where to pick up and drop off your order.
• To Improve the Service: Analyzing data to optimize delivery routes, identify popular products, and enhance the app interface.
• To Communicate: Sending service updates, order confirmations, and promotional materials (you can opt-out of marketing communications).

3. Sharing Your Information

• Vendors and Riders: We share your name, delivery address, phone number, and order details with the local partner vendor and assigned rider to complete the delivery.
• Service Providers: We use third-party companies (e.g., payment processors, hosting services) that access data only to perform tasks on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures (including encryption and access controls) designed to protect your information from unauthorized access, disclosure, or alteration.

5. Your Rights

You have the right to access, update, or request deletion of your personal data held by GraB iTT!. Please contact us directly to exercise these rights.

Contact Information

Email: support@grabitt.in